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Look and Feel
Migrate and Import Data
Donors and Sponsors
Catalog and Items
Tickets and Guests
Emails/Texts and Print Materials
Payments and Receipts
Self Check-in and Self Check-out
Orders and Reports
Gala Auction
Online Auction and Mobile Bidding
Contests, Carnivals and Tournaments
Crowdfunds and Online Stores
Point of Sale (POS)
Virtual Live Auction
FAQ
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Event-Specific Help Instructions
Your Dashboard
New Auction Chairs: Start Here!!
Creating a New Event (Essentials/Plus/Pro)
Browse Help Library Here
Video - Quick Tips for Using the Datapages
Merging Duplicate User Records + Video
Help Changes Launching June 30th
Getting Started: Tips and Tools
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Look and Feel
Choosing a Theme and App Colors for Your Site + Video
Video - Setting up your Homepage
Overview: Look and Feel
Adding Images to Your Site + Video
Setting Up Your Homepage + Video
Entering Info About Your Site And Event
Video - Adding Images
Adding Hyper Links To Text Or Images + Video
Reviewing, Editing and Approving the Privacy Policy and Terms
Video: Customizing the Look and Feel of Your Site
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Migrate and Import Data
Self-Importing Guests with Tickets
Self-Importing Items
Migrating (Copying) Settings and Data From a Previous Event Site + Video
Migrating (Copying) Potential Guest Records from a Previous Event
Self-Importing Users + Video
Organizing Your Data for Import
Name Formats for Uploads and Imports
Migrating (Copying) Donors and Items from Previous Event Site
Migrating (copying) Data from Custom Fields
Video - Migrating Data and Settings to a New Event Site
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Donors and Sponsors
Overview: Sponsorships
Creating a Sponsorship Package
Sponsor Display Options
Offering Sponsorships via Campaign Page
Setting Up Online Donation Form For Products And Services
Overview: Solicit Donations
Recording (Selling) Sponsorships on Orders Page
Overview: Enter Donors
Recording Sponsorships (Essentials Plan)
Selling Sponsorships via Ticket Sales
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Catalog and Items
Understanding Fair Market Value (FMV)
Understanding Item Types and When to Use Each
Entering Items: Tips and FAQ
Overview: Enter Items
Video: Adding an Item
Overview: Manage Items and Display
Category
Customizing Item Categories
Selling Raffle Tickets
Understanding Item Types and When to Use Each
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Tickets and Guests
Overview: Selling Tickets
Selling Items along with Tickets + Video
Overview: Manage Guests
New! Inviting Guests to Provide Info
Creating Ticket Types + Video
Setting up and Managing Table Tickets
Inviting Ticket Buyers to Provide Guest Info
Creating Coupons/Discounts for Tickets
Setting Up Online Ticket Sales
Creating Custom Fields + Video
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Emails/Texts and Print Materials
Thank You Email Templates
Generating Printed Thank You Letters
QR Codes for Mobile Bidding and Gala Self-Check-out
Editing and Sending Emails From Your Event Site
Overview: Print Materials
SMS/Text Outbid Notifications
Printing FAQs
Selecting Bid and Description Sheet Elements to Display
Bid & Description Sheet Print Options
Invitations: Overview + Video
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Payments and Receipts
Deluxe Gateway Setup
Connecting Existing Deluxe Account to a New Event Site
New! Google/Apple Pay Available on Deluxe Gateways
Connecting Your Credit Card Gateway to Your Event Site
New Customers: Setting up Credit Card Processing through the Software
Printing or Emailing Sales Receipts and Invoices
Testing Credit Card Processing with a Live Transaction
Deluxe: Adjusting Your Security Settings
Overview: Payments and Receipts
Overview: Set up Credit Card Processing
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Self Check-in and Self Check-out
Previewing the Self Check-In Process + Video
Previewing Self Check-out
Overview: Advance Check-in
Inviting Guests to Self Check-Out at Gala
Inviting Guests To Self Check-In
Setting Up Self Check-In
Using Will Call for Online Events
Inviting Guests to Self Check-Out from Orders Page
Testing the Self Check-Out process
Editing Self Check-Out Invitation
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Orders and Reports
Reporting your Event Results
Cleaning Up Open Orders After Your Event - Start Here
Editing An Order From The Order Page + Video
Overview: Post Event Reporting and Order Management
Creating a New Order from the Order Page
Creating Custom Reports
Video - Editing and Closing Orders
Reconciling Credit Card Gateway Statements and Software Reports
Processing Refunds from the Order Page
Overview: Reports
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Gala Auction
Pre-Gala Checklist
How to Check Out a Guest + Video
Checking in a Guest - bid numbers assigned at check-in + Video
Organizing Will Call for Gala Event
Awarding Items One At A Time + Video
Tips for a Gala Auction
Tips and Best Practices: In Person Paddle Raise Only
Check-in FAQ
Overview: Gala Auction
Entering Paddle Raise/Special Appeal Pledges on Event Night
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Online Auction and Mobile Bidding
Pre-Online Silent Auction Checklist
Pre-Mobile Bidding Checklist
Extended Bidding Option
Sending Invitations to Bid (Acorn/Plus/Pro)
Customizing Bidding Options + Video
Bid Types Allowed
Promoting Your Online Auction
Online Bidding Dashboard
Overview: Launching and Monitoring Online/Mobile Bidding
Setting Up Access To Bid/Vote/Virtual Online
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Contests, Carnivals and Tournaments
Creating a Voting Contest
Registration Options for Free and/or Non-Auction Events
Add a Live Auction/Paddle Raise
Add an Online (Silent) Auction
Voting Display Screens
Add a Silent Auction (paper bidding)
Monitor and Close Contests
Add a Silent Auction (smartphone bidding)
Tips and Best Practices - Carnival/Casino Night/Trivia Night
Creating a Dessert Dash as a Voting Contest
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Crowdfunds and Online Stores
Creating a Fundraising Campaign
Setting Up Text-to-Give
Setting Up a Page for Online Sales/Orders
Sending Invitations to Support Fundraising Campaign
Overview: Fundraising Campaigns
Embeddable Donation Button
Pledge Mode
Video: Setting up a Fundraising Campaign
Editing Emails Confirming Campaign Transactions
Adding Custom Fields to a Fundraising Campaign Form
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Point of Sale (POS)
Using POS (Point-of-Sale) to Sell Items
Viewing POS (Point-of-Sale) Reports
Enabling POS (Point-of-Sale) Feature for Use as Cash Register.
Selling Silent Items at Non-Ticketed Events
Virtual Live Auction
Virtual Gala Pre-event Checklist
Tips and Best Practices - Virtual Paddle Raise
Setting up the Signup Page
Sending Invitations to Virtual Event
Planning an Online Auction + Virtual Event
Monitoring Virtual Bidding/Donations and Awarding Items
Tips and Best Practices - Fusion Paddle Raise (all online donations)
Tips and Best Practices - Fusion Paddle Raise (online + paddle donations)
Signing up to Participate
Allowing Public (Unknown Users) to View Livestream
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FAQ
FAQ Credit Card Readers (Swipers)
FAQ Items
FAQ Deluxe Gateway Questions
FAQ Sponsorship Packages
FAQ Manage Homepage Links/Buttons
FAQ Credit Card Gateways
FAQ Fees/Taxes
FAQ Online Auctions
FAQ Reporting
FAQ IT/Security/URL
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