Group Items
Group Items
Quick Summary: Combine multiple products into kits or bundles that ship as a single SKU.
Overview
Group Items let you combine multiple products into a single SKU — also known as a kit or bundle. When a customer orders a group item, the warehouse picks all the component products together and ships them as one unit.
Common uses: - Starter kits — a set of products sold together - Gift bundles — multiple items packaged as one offering - Sample packs — assortments of different products
Group item stock is determined by the component with the lowest available quantity.
Quick Start
- Navigate to Inventory → Group Items
- Click the + menu and select Add Group Items
- Enter a SKU and Description for the group
- Add component products by searching for their SKU
- Set the Quantity for each component (how many of each product go into one group unit)
- Click Save
Group Items List
Columns
| Column | Description |
|---|---|
| SKU | Group item identifier — click to open the detail page |
| Description | Group item name or description |
| Stock | Available stock per warehouse (limited by lowest component) |
Filters
| Filter | Description |
|---|---|
| Stock | Filter by stock quantity range |
| SKU | Search by group item SKU |
Search
Type in the search box to filter group items by SKU or Description.
Actions
Use the + menu for: - Add Group Items — create a new group item - Group Items Bulk Upload — upload many group items from an Excel file
Use the Download button to export the group items list.
Creating a Group Item
Required Fields
| Field | Description |
|---|---|
| SKU | Unique identifier for the group item |
| Description | Name or description of the group item |
Adding Component Products
In the Items table:
- Click + Add New SKU
- Search for the product SKU to add
- Select the product from the results
- Set the Quantity — how many units of this product are included per group item
- Repeat for each component product
| Column | Description |
|---|---|
| Sku | Component product SKU |
| Description | Component product description |
| Unit Type | Component's unit type (Base, Inner Carton, etc.) |
| Unit Qty | Units per packaging level |
| Quantity | How many of this component per group item |
Group Item Detail Page
Click any group item SKU in the list to open the detail page.
Actions
| Action | Description |
|---|---|
| Edit | Modify the group item composition |
| Delete | Remove the group item |
Detail Sections
- Description — group item name
- Created / Last edited — timestamps
- Warehouse Stock — stock levels per warehouse (On Hand, Quarantine, Available, Reserved, Total Available)
- Items — component products with SKU, Unit Type, Unit Qty, Description, and Qty
Bulk Upload
Upload multiple group items using the ItemGroupTemplate.xlsx template.
- Click + → Group Items Bulk Upload
- Click Download Template
- Fill in the group item SKU, description, and component SKUs with quantities
- Upload the file and submit
Workflows
Workflow: Create a Product Bundle
When: You sell a set of products as a single offering
Steps: 1. Ensure all component products exist in Products 2. Navigate to Inventory → Group Items 3. Click + → Add Group Items 4. Enter a SKU (e.g., STARTER-KIT-001) and Description 5. Add each component product with the correct Quantity 6. Click Save
Result: Group item created. When ordered, the warehouse picks all components together.
Workflow: Modify a Bundle
When: Adding or removing a product from an existing bundle
Steps: 1. Open the group item detail page 2. Click Edit 3. Add new components with + Add New SKU or remove existing ones 4. Adjust quantities as needed 5. Click Save
Result: Updated bundle applies to new orders.
Troubleshooting
| Issue | Cause | Solution |
|---|---|---|
| Group item shows zero stock | One or more components are out of stock | Check stock for each component product — the lowest determines group availability |
| Cannot find product when adding component | Product SKU doesn't exist or is misspelled | Verify the component product exists in Products first |
| Cannot delete group item | Group item is referenced by active orders | Cancel or fulfill orders using this group item first |